Terms
Terms of Service
Terms of Service
Effective Date: 4-10-2025
These Terms of Service (“Terms”) govern your access to and use of the website located at everpilatesstudio.com, the Ever Pilates mobile app (powered by Mariana Tek), and any other services provided online or in person by Ever Pilates Corp. (“Ever Pilates,” “we,” “our,” or “us”).
By accessing our site, using our services, or booking a class, you agree to comply with these Terms, as well as our Client Agreement and Liability Waiver, both of which are incorporated by reference.
1. Eligibility & Acceptance of Terms
You must be at least 18 years old to use our services. By using our site or booking classes, you represent and warrant that you meet this requirement and agree to these Terms.
2. Third-Party Technology Providers
Our services are powered in part by Mariana Tek, a subsidiary of Xplor Technologies, which provides class scheduling, account management, payment processing, and our branded mobile app. When you register for classes or create an account, you may be required to accept Mariana Tek’s terms and privacy policy in addition to ours.
3. Client Agreement & Liability Waiver
All users must accept our Client Agreement and Liability Waiver before participating in classes or accessing our studio. These documents outline key policies including:
Class booking and cancellation rules
Membership billing terms and auto-renewal
Late arrival and no-show penalties
Code of conduct and health disclosures
A waiver of liability and acknowledgment of risks
Failure to sign or abide by these documents will result in a denial of service.
4. Intellectual Property
All content on our site and app — including logos, text, images, video, design, and graphics — is the property of Ever Pilates or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or use any content without our express written consent.
5. Booking, Payments, & Refunds
You may book classes through our website or mobile app. Payments are processed securely through Mariana Tek and Stripe.
Memberships auto-renew monthly unless canceled prior to your next billing cycle.
Class credits have expiration dates (see Client Agreement).
All sales are final, and no refunds will be issued except as required by law.
6. User Conduct
You agree to:
Use our services lawfully and respectfully
Not interfere with other clients’ experience or misuse our studio or digital platforms
Follow the policies in the Client Agreement and the guidance of our instructors
We reserve the right to suspend or terminate accounts for any violation of these rules.
7. Mobile App Usage
When you use the Ever Pilates mobile app:
You may receive push notifications, reminders, and promotional alerts
You may be subject to location tracking if you enable such features
App activity (such as bookings, cancellations, and usage trends) may be tracked and used to improve our services or marketing efforts
Standard data rates from your wireless provider may apply.
8. Privacy
We care about your privacy. Please review our full Privacy Policy https://www.everpilatesstudio.com/privacy-policy for information on how we collect, use, and protect your personal data. By using our site and services, you consent to our privacy practices.
9. Disclaimers
Fitness Disclaimer: Participation in Pilates classes carries inherent risk. You are responsible for your own health and safety, and you should consult with a healthcare professional before starting a new fitness program.
No Medical Advice: Our instructors and staff do not provide medical advice. Any fitness or wellness suggestions are for informational purposes only.
Availability: We do not guarantee uninterrupted access to our website, app, or classes. Technical issues, maintenance, or updates may occur without notice.
10. Limitation of Liability
To the fullest extent permitted by law, Ever Pilates disclaims all liability for any injuries, damages, or losses that occur in connection with the use of our services, except in cases of gross negligence or intentional misconduct. You agree to use our services at your own risk and waive certain legal claims as outlined in the Liability Waiver.
11. Indemnification
You agree to defend, indemnify, and hold harmless Ever Pilates, its owners, employees, and affiliates from any claims, damages, or losses arising from your use of our services, your violation of these Terms, or any misuse of our site or app.
12. Termination
We reserve the right to suspend or terminate your account or access to our services at any time, for any reason, including violation of these Terms or studio policies. No refunds will be issued for any unused classes or remaining membership time in such cases.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict of law rules. Any disputes shall be resolved exclusively in the state or federal courts located in San Mateo County, California.
14. Modifications
We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of any revised Terms.
15. Contact Us
For questions about these Terms, your account, or our services, please contact us at:
operations@everpilatesstudio.com
Ever Pilates Corp., 7 41st Ave. #212, San Mateo CA 94403